Elo 2002L 20-Inch Touchscreen Monitor – E396119, E125897

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The Elo M-Series 2002L widescreen LED desktop touch monitor is a modern and stylish interactive solution for customer engagement and employee effectiveness. The sleek wide aspect ratio touchscreen features a full HD edge-to-edge glass display to showcase your content.

For environments where space is limited, the 2002L offers a low profile, with versatile mounting ideal for point-of-sale (POS), point-of-information (POI) and point-of-service applications within retail and hospitality environments. The multiple mount and stand options ensure installation flexibility and accommodate desktop use as well as wall- and pole-mount with standard VESA mount patterns.

The seamless zero-bezel 19.5″ multi-touch display offers 11.5% larger screen area compared to the 1919L, with beautiful full HD resolution and HDMI input. Available with cutting-edge projected capacitive (PCAP) multi-touch capability supporting up to ten-touches simultaneously offers a tablet-like interactive experience. Built to withstand the rigors of continuous public use, the 2002L is retail-hardened and is well suited for high traffic venues.



Elo 2002L 20-Inch Touchscreen Monitor – E396119, E125897

The Elo 2002L 20-inch widescreen LCD touchscreen monitor delivers a seamless zero-bezel, edge-to-edge glass design with Elos industry-leading TouchPro PCAP technology. The sleek, retail-hardened touchscreen features a 10-touch tablet-like experience and an anti-glare surface built to withstand the rigors of continuous public use, making the 2002L well suited for high traffic environments.

Installation flexibility.

The Elo 02-Series Monitors are available in sizes from 7 to 27 inch with multiple mount and stand options to ensure installation flexibility with tabletop use as well as wall- and pole-mount in portrait and landscape via standard VESA mount patterns.

POS ready.

The 2002L offers optional accessories with easy installation including: a mag stripe reader (MSR), barcode reader, fingerprint scanner, customer-facing display and near-field communication (NFC/RFID) adapter for mobile payments and increased compatibility with the latest point of sale applications.

Screen Size.

For retail applications where customer engagement is critical, the 2002L offers 11.5% more screen real estate compared to the 1919L.

Commercial grade.

The 20-inch touchscreen monitor delivers the quality and reliability Elo is known for and is backed by our three-year standard warranty. All of our products go through rigorous reliability testing (over 20 tests) to deliver 50,000 MTBF.

Other features.

  • Sleek and modern widescreen design with built-for-touch reliability
  • Energy savings using LED technology
  • Full HD Edge-to-edge glass display with anti-glare for retail interiors
  • Installation flexibility with mounting in portrait, landscape and table-top orientation, adjustable height stand
  • Typical power consumption: 8.7W
  • Three-year standard warranty


Order Elo 2002L Touchscreen Monitor today!




Additional information


2002L – Projected Capacitive, USB [Mfr Part # E396119], 2002L – Projected Capacitive, USB, Black, no stand [Mfr Part # E125897]

Part Number(s):With Stand – E396119 ; Without Stand – E125897
Enclosure Color: Black
Touch Technology & Capacity: PCAP (Projected Capacitive) – 10 Touch
Diagonal Size: 19.5” diagonal, Active matrix TFT LCD (LED)
Monitor Thickness: 1.28″ / 32.4 mm panel depth
Aspect Ratio: 16:9
Active Area (mm): 17.20″ x 9.48″ / 436.9mm x 240.7mm
Resolution:1920 x 1080 @ 50, 60Hz
Other Supported Resolutions:
640 x 480 60Hz
640 x 400 70Hz
720 x 576 50Hz
720 x 400 70Hz
800 x 600 56, 60Hz
1024 x 768 60Hz
1280 x 720 50, 60Hz
1280 x 960 60Hz
1280 x 1024 60Hz
1366 x 768 60Hz, 60Hz RB
1440 x 900 60Hz, 60Hz RB
1680 x 1050 60Hz, 60Hz RB
1920 x 1080 50, 60Hz
Viewing Angle: Horizontal: ?89? or 178? total / Vertical: ?89? or 178? total
Number of Colors:16.7 million
Brightness (typical): LCD Panel: 250 nits / PCAP: 225 nits
Response Time-total (typical): 20 msec
Contrast Ratio: 3000:1
Touch Interface: USB
Surface Treatment: Anti-glare
On Screen Display:
Accessible through switches along the bottom.
Controls: Menu, Power, Up, Down, Select
Settings: Brightness, Contrast, Clock, Phase, H-position, V-position, Auto-Adjust, Aspect Ratio, Sharpness, Color Temperature, OSD Timeout, OSD Language, Volume, Mute, Recall Defaults, Audio Select
Languages: English, French, Italian, German, Spanish, Simplified Chinese, Traditional Chinese, Japanese
Lockouts: OSD, Power
Speakers: Two x 2W internal speakers
Input Video Format: Mini-VGA (Mini-VGA to VGA DE-15 (DB-15) Male connecter cable included) HDMI (HDMI cable included), HDCP supported
Input Video Frequency: Horizontal: 31.5 – 80 KHz / Vertical: 50 – 60 Hz
Power Consumption (Typical):
Monitor + AC/DC adapter
ON (Default – 85% Brightness): 15.97 W
ON (Typical – 100% Brightness): 17.77 W
SLEEP: 0.33W
OFF: 0.24W
Input Voltage: 12VDC +/- 5%; 100-240VAC, 50/60Hz
Input Connector: Coaxial power jack (2.5 mm pin outer diameter, 6.4mm barrel inner diameter)
Monitor Dimensions (without Stand): 11.57″ x 19.22″ x 1.52″ / 293.9 mm x 488.31 mm x 38.7 mm
Monitor Dimensions (with Stand): 13.87″ x 19.22″ x 7.61″ / 352.3mm x 488.31mm x 193.4mm
Shipping Box Dimensions: With Stand: 16.50″ x 22.52″ x 9.92″ / 419 mm x 572 mm x 252 mm
Without Stand: 18.35″ x 24.49″ x 7.17″ / 466 mm x 622 mm x 182 mm
Weight (Unpackaged): With Stand: 11.68 lbs / 5.3 kg
Without Stand: 7.25 lbs / 3.29 kg
Weight (Packaged): With Stand: 19.84 lbs / 9 kg
Without Stand: 11.42 lbs / 5.18 kg
Operating Temperature: 0?C to 40?C / 32?F to 104?F
Storage Temperature: -20?C to 60?C / -4?F to 140?F
Humidity: Operating: 20% to 80%; Storage: 10% to 95%
Sealability: Touchscreen sealed to bezel; Touchscreen sealed to LCD
MTBF: 50,000 hours demonstrated
Mounting Options: VESA 4-hole 75mm and 100mm mounting interface on rear of unit
See dimensional drawings for details
Warranty: 3-year
Extended Warranty Options: 4 year warranty coverage – Elo P/N: E898247
5 year warranty coverage – Elo P/N: E898449
3 year warranty coverage + AUR – Elo P/N: E898648
4 year warranty coverage + AUR – Elo P/N: E894921
5 year warranty coverage + AUR – Elo P/N: E895125
Regulatory approvals and declarations: Canada cUL, IC, Europe CE, Japan VCCI, United States UL, FCC, China CCC, Korea, KCC, e-standby, Australia RCM, India BIS, International CB, Russia EAC, RoHS, China RoHS, WEEE, REACH
Ingress Protection:IPX1 for front side
What’s in the Box:
Mini-VGA to VGA cable (mini-VGA to DE-15 (DB-15) male)
USB cable (USB Type A plug to USB Type B plug)
HDMI cable
Audio cable
User manual CD
Power brick with US, EU, UK, KR, AU and CN clips
4 screws (for E125897)
Optional PCAP Stylus Pen: E066148
Optional Peripherals:?
Magnetic Stripe Reader (MSR) ? Elo P/N: E001002
Elo Backpack? – Elo P/N: E611864
NFC/RFID Reader ? Elo P/N: E001004
Fingerprint Scanner ? Elo P/N: E134286
Barcode Reader (BCR) ? Elo P/N: E093433
2D Barcode Scanner ? Elo P/N: E926356
EMV Cradle for Ingenico ICMP (I-Series & 02-Series Monitors) – Elo P/N: E200465
EMV Cradle for Verifone E355 (I-Series & 02-Series Monitors) – Elo P/N: E201088
EMV Cradle for MagTek eDynamo – Elo P/N: E375343
EMV Cradle for Ingenico RP457c (with Audio Jack, BT and USB) – Elo P/N: E586981
EMV Cradle for Ingenico RP457c (with BT and USB) – Elo P/N: E710930
Temperature Sensor Pro ? Elo P/N: E534879
Stands, Mounts & Kits:
Wall Mount Kit (75mm or 100mm VESA) ? Elo P/N: E143088
Elo Backpack? – Elo P/N: E611864
Elo Backpack? 3.0 – Elo P/N: E901355
Shelf Mount Bracket (75mm or 100mm VESA) – Elo P/N: E043382
Floor Stand (75mm or 100mm VESA) – Elo P/N: E048069
Pole Mount ? 6 inch (75mm or 100mm VESA) – Elo P/N: E047458
Pole Mount ? 12 inch (75mm or 100mm VESA) – Elo P/N: E047663
Pole Mount ? 18 inch (75mm or 100mm VESA) – Elo P/N: E047864
Pole Mount Bracket (75mm or 100mm VESA) – Elo P/N: E045151
1.8m Cable Kit – Elo P/N: E210789
3m Cable Kit – Elo P/N: E210606
Power Brick Kit ? 1.8m Power Cable – Elo P/N: E211174
Power Brick Kit ? 3m Power Cable – Elo P/N: E210973
1.8m Power USB Cable – Elo P/N: E457742
Slim Self-Service Countertop Stand (75mm or 100mm VESA) – Elo P/N: E514693
Slim Self-Service Floor Stand (75mm or 100mm VESA) – Elo P/N: E514881 + E515260

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